avi medical
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    Receptionist (f/m/d) in Berlin for a primary care practice

    Berlin · Medical

    Jetzt bewerben

    BERLIN // FULL- OR PART-TIME // STARTING IMMEDIATELY

    About Avi Medical

    We think general medicine hasn’t yet arrived in the 21st century, and we want to change that in our practices. How exactly? Modern, welcoming practice design developed by our own team of architects. Less administration through consistent digitalisation — for example, automatic appointment booking via the app without constant phone calls. A team-based culture made up of colleagues who are on the same wavelength.

    Here you can get an impression of your future colleagues: https://www.avimedical.com/team

    Your benefits

    • Working hours: Family-friendly working hours, full-time or part-time
    • Professional development: €1,000 training budget per year plus 5 training days for your professional and specialist development
    • Meal allowance: We cover your meal expenses of up to €50/month (net) through our partner Hrmony
    • Childcare bonus: €500 bonus (gross) per child per year
    • Sport & wellness: A comprehensive, low-cost sport and wellness offering (fitness, yoga, swimming and much more) via EGYM Wellpass
    • Bike: Free bike leasing via Swapfiets to help you stay fit
    • Holiday: 6 weeks of annual holiday + a day off on your birthday

    Our locations

    Your responsibilities

    • Front desk, including patient check-in and recording data in our practice system
    • Operating our digital practice system (including training at the start)
    • Explaining the Avi concept and Avi’s benefits to our patients
    • Supporting patients in using the Avi app
    • Supporting practice organisation (e.g. orders and disinfecting medical equipment)
    • Supporting patients in enrolling in our Avi Medical-specific programmes (e.g. the primary care programme)
    • Being there for each other as a team & helping one another

    What you bring

    • Experience in patient or customer support, from customer care or hospitality
    • You are available to work at least 35 hours per week
    • Empathy, a patient-focused attitude and enjoyment of working with people
    • An interest in training and professional development
    • A desire to put new ideas into practice
    • Strong communication skills
    • An affinity for digital tools
    • Very good German and basic English skills, written and spoken

    Apply now and help us bring primary care into the 21st century!

    We are committed to removing barriers, eliminating discrimination and ensuring equal opportunity through our transparent hiring process. We welcome everyone, regardless of age, skin colour, national origin, religion, gender, sexual orientation, gender identity and/or expression, marital status or any other legally protected characteristic

    Sounds like you?