Chief Operating Officer (f/m/d)

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Munich // Full-Time// Starting Asap

About Avi Medical

We are on a mission to elevate the patient experience and provide the best possible primary care by combining technology with a human touch. Avi Medical runs patient-centric, tech-enabled medical practices that provide a convenient, personalized, and holistic digital and physical patient experience, unlike regular general practitioners. We employ our medical doctors and provide them with a 21st-century work environment that enables them to deliver the best care.

Your Role

We are seeking a highly experienced Chief Operating Officer (COO) (f/m/d) to lead our entire medical service. The COO will work closely with the CEO and other leaders to develop and implement operational strategies and processes that will improve efficiency, increase quality, and drive productivity. The COO will be responsible for the entire revenue generating part of the business and corresponding costs enabling Avi Medical to become a fully financially sustainable company.


  • Responsible for the entire revenue generating business area of Avi Medical 
  • Lead the day-to-day operations of our primary care clinics, including the management of Regional Directors and clinical staff
  • Develop and implement operational strategies and processes that will improve efficiency, increase productivity and quality, and help us to achieve our goals
  • Ensure compliance with all regulatory requirements and oversee the implementation of best practices in the delivery of best-in-class patient care
  • Develop and maintain strong relationships with key stakeholders, including physicians, nurses, and other clinical staff
  • Collaborate with the CEO and other leaders to develop and implement the company's overall strategic plan
  • Continuously monitor and assess the effectiveness and quality of operational policies, procedures, and processes and make recommendations for improvements
  • Develop and implement performance metrics to measure and improve the effectiveness and quality of our medical service 
  • Provide leadership and direction to all leaders and staff in our medical service area, fostering a culture of accountability and collaboration

Required Skills and Experience

  • Bachelor's degree in Business Administration, Healthcare Administration, or related field
  • MBA or MHA is a plus
  • Minimum of 10-15 years of progressive experience in healthcare operations, with at least 5 years in a senior leadership role
  • Strong understanding of healthcare regulatory requirements and best practices
  • Excellent leadership and management skills
  • Strong problem-solving and critical thinking skills
  • Proven ability to develop and implement operational strategies and processes
  • Strong business acumen and ability to develop and manage operating budgets
  • Excellent communication and interpersonal skills
  • Experience in a regulated healthcare environment is necessary
  • Full working proficiency in English is required, German is a plus

Perks & Benefits

  • Gym: Membership in premium gyms throughout Germany
  • Education Budget: €1.000/year that you can spend for your professional growth and development. E.g. for company organized language courses
  • Working hours: Flexible - part or full time (depending on your role)
  • Working locations: We are currently operating offices in Munich and Berlin and offer remote work opportunities (depending on your role)
  • Vacation: 30 days paid vacation per year + 1 additional day off (your birthday)
  • Food expense coverage: We are covering your food expenses for up to €50/month through our partner Hrmony
  • Swapfiets: Bike leasing service that helps you to stay healthy

We strive to remove barriers, eliminate discrimination and ensure equal opportunity through our transparent recruitment process. We are open to all groups of people without regard to age, colour, national origin, race, religion, gender, sex, sexual orientation, gender identity and/or expression, marital status, or any other legally-protected characteristic.